8,432 businesses run on Ideadunes

From 1-person clinics to 4,200-agent BPOs. Here's what they've achieved.

Tenants
8,432
Bookings/month
11.2 M
Countries
42
NPS
68
Avg no-show drop
−81%
Avg payback
11 days

Featured customer stories

Healthcare

ApolloCare network · 14 clinics

Reduced no-show rate from 28% to 4% in 30 days. Recovered ₹62 L/month in revenue.

−86%
no-shows
+31%
utilization
7 d
payback

"We onboarded 23 clinics in 11 days. The migration tooling alone justified the price." — Dr. Anjali, Network Director

Beauty

Looks Salon · 47 outlets across UAE

Cut admin time 70%. Loyalty drove 24% repeat-visit increase.

−70%
admin time
+24%
repeat visits
14 d
to roll out

"Customer self-service on WhatsApp changed everything. They book at 2am, we wake up to a full day." — Aisha, COO

Field service

Mahindra Logistics · 4,200 vehicles

SLA breaches down 64%. Saved ₹2.3 cr/year in penalty costs alone.

−64%
SLA breaches
+18%
vehicle util
₹2.3 cr
annual save

"Routing alone paid for the deployment. The driver app feedback loop was the unexpected win." — Rakesh, Head of Ops

Education

DPS Network · 23 schools

Parent app drove 91% adoption. Eliminated paper attendance entirely.

91%
parent app
100%
paperless
2 wks
deployment

"Bluetooth attendance + parent visibility was the killer combo. Teachers love it too." — Mrs. Kapoor, Principal

Government

Jaipur Municipal Corporation

2.1 M citizen bookings/year. Zero queue overflow incidents since launch.

2.1 M
bookings/yr
0
overflows
−42%
avg wait

"The token system + DigiLocker integration removed every paper trip. Citizens noticed immediately." — Commissioner's office

Hospitality

The Lalit · 7 properties

Vendor coordination for 142 weddings simultaneously. Zero double-bookings.

142
live events
0
conflicts
−45%
coord time

"Multi-vendor sequence dependencies finally just work. Catering, decor, sound — coordinated automatically." — Events GM

Industries we serve

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